1. Who we are
Tax Prime Services provides tax, GST, accounting and business support, together with coordinated specialist and financial-service assistance. We are based in Gurugram, Haryana, India.
For privacy questions or requests, email consult@taxprimeservices.com or call +91 7042204114. Our office hours are Monday to Saturday, 9:30 AM to 6:30 PM IST. Please confirm the meeting address before visiting.
2. Information we handle
Depending on how you interact with us, we may receive:
- Contact information: your name, phone number, email address, general location and business details.
- Enquiry information: the service you are interested in, your message, appointment preferences and related correspondence.
- Client-service records: tax, accounting, business-registration, employment or identity records needed for an agreed engagement, when requested separately through an appropriate channel.
- Technical information: hosting, security and account-access providers may process information such as IP address, device or browser details and access logs to operate and protect the website.
Please provide only information relevant to your request. Do not enter PAN, Aadhaar, bank-account numbers, passwords, OTPs, insurance policy numbers or sensitive financial documents in website enquiry drafts, social-media comments or advertising lead forms.
3. How website enquiries work
The website enquiry tool prepares a message in your browser. Preparing the draft does not send the information to Tax Prime Services or save it in a website enquiry database. If you choose “Copy message”, the draft is copied to your device clipboard.
When you choose WhatsApp or email, the relevant app opens with the prepared message. You decide whether to send it. We receive the information you send through that channel; the channel provider also handles information under its own privacy terms.
The Call Now button opens your device’s calling service. Social-profile icons open the corresponding external platform. This website does not provide a financial-document upload facility.
4. Facebook, Instagram and advertising enquiries
If we run an advertisement with a Facebook or Instagram instant form, this section applies to the information you choose to submit to Tax Prime Services through that form. We may receive your name, email address, telephone number, selected service, general location and answers to relevant enquiry questions shown in the form.
We use advertising enquiries to respond to your request, explain the service, arrange a consultation and follow up about that enquiry. Submitting an enquiry is not blanket consent to unrelated promotions. Any optional promotional communication will be handled separately, with consent or another basis where permitted by applicable law, and you can ask us to stop.
Information submitted to us through a lead form is handled under this policy. Meta separately processes information about its platforms, advertising and forms under the Meta Privacy Policy. We do not ask for sensitive tax, banking, identity, health or insurance records in advertising lead forms.
Advertising lead forms are separate from this website’s message-drafting tool. No Meta Pixel or advertising analytics script is currently installed on this website. If tracking tools or the way we use advertising data changes, the notice and any required choices must be updated before that change takes effect.
5. How we use information
- Respond to enquiries and communicate about requested services.
- Understand requirements, prepare a quotation and arrange appointments.
- Carry out an agreed engagement and coordinate the necessary professional or service partner.
- Maintain appropriate business, service and correspondence records.
- Protect the website, prevent misuse and meet applicable legal or professional obligations.
- Handle privacy requests, complaints and communication preferences.
Where consent is required, we seek it for the relevant purpose. You may decline optional information or withdraw consent by contacting us. This may limit a service that depends on that information; it does not automatically remove records we must retain for a lawful reason.
6. Sharing and service partners
We do not sell personal information or provide lead lists to unrelated advertisers. Information may be shared only as needed for the relevant purpose:
- With personnel and authorised providers helping with communication, hosting, security, record handling or an agreed service.
- With appropriately qualified professionals or financial-service partners where their involvement is required or requested. Their role and relevant engagement terms are explained before the engagement.
- With an authorised marketing-support provider, including Digital MarCom where engaged, to manage a campaign or respond to the related enquiry, limited to the access needed for that work.
- With authorities where disclosure is required by applicable law, or where necessary to protect lawful rights and address misuse.
- Where you specifically request or authorise a disclosure.
We do not send tax records to an investment, insurance or marketing partner simply because you made a general enquiry. Sharing for a separate service requires an appropriate purpose and any necessary permission.
8. Retention, security and processing locations
We keep personal information only for as long as needed for the enquiry or agreed service, applicable recordkeeping requirements, dispute handling or another lawful purpose. The appropriate period depends on the type of information and engagement. Unneeded enquiry records should be deleted or anonymised.
We take reasonable steps to limit access and protect information against unauthorised use or disclosure. No internet transmission or storage system can be guaranteed completely secure. Please confirm an appropriate sharing method with the receiving professional before sending sensitive records.
Communication, hosting and other service providers may process information in India or other countries where they operate. Their applicable terms and privacy notices also govern their processing. Contact us if you need clarification about the channel or partner involved in your engagement.
9. Your choices, privacy requests and complaints
You can contact us to ask about the information we hold about you, request correction or deletion, withdraw consent where relevant, stop optional promotional communication, or raise a privacy concern. We handle requests in accordance with applicable law and may need to verify your identity before acting.
Some records may need to be retained for legal, professional or other legitimate requirements. We will explain any relevant limitation rather than promise unconditional deletion.
Email consult@taxprimeservices.com with the subject “Privacy request”, describe your request and give a safe way to contact you. Do not include passwords, OTPs or full identity-document numbers. We will review the request and respond within the period required by applicable law.
10. Children’s information
This website and advertising enquiry forms are intended for adults seeking professional services. We do not knowingly seek children’s personal information through these forms. If information about a minor is necessary for a legitimate service, it should be handled separately with the appropriate parent or guardian involvement and applicable safeguards. Contact us if you believe a child has provided information inappropriately.
11. Updates to this policy
We may update this policy when services, technology or privacy practices change. The latest version and its update date will appear on this page. Where required, material changes will be brought to your attention and any necessary consent will be requested.
12. Contact Tax Prime Services
Privacy contact: Tax Prime Services
Email: consult@taxprimeservices.com
Phone: +91 7042204114
Location: Gurugram, Haryana, India
Hours: Monday–Saturday, 9:30 AM–6:30 PM IST